privacy policy

1. Introduction

Enchant is committed to protecting your privacy. This policy explains how we collect use and protect your personal data in line with UK data protection laws including the UK GDPR.

2. Information We Collect

We may collect personal information including:

• Name

• Email address

• Phone number

• Booking details

• Any information you provide through contact forms or newsletter sign ups

3. How We Use Your Information

We use your information to:

• Process bookings and payments

• Communicate with you about your booking

• Respond to enquiries

• Send marketing communications if you have opted in

• Improve our services and website

4. Marketing Communications

If you choose to receive marketing emails you can opt out at any time by using the unsubscribe link or contacting us directly.

5. Sharing Your Information

We may share your data with trusted third parties such as booking and payment providers where necessary to deliver our services. We do not sell your personal data.

6. Data Security

We take reasonable steps to protect your personal data from loss misuse or unauthorised access.

7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes it was collected for or to comply with legal obligations.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

9. Cookies

Our website may use cookies to improve your browsing experience. You can manage cookie settings through your browser.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used please contact us via the website or using bookings@enchantbars.uk

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.